ITIL Training from New Horizons

ITIL is an integrated set of processes and best-practices for delivering IT services to customers and is the most widely adopted approach to IT Service Management in the world. Learn how to effectively reduce your organization's IT costs, better define and formalize operational processes, provide a “common language” for both business and IT, and improve overall customer satisfaction.

ITIL training from New Horizons is ideal for any technology professionals looking to create a solid foundation of IT service management in their organization or pursue ITIL certification

Every ITIL course from New Horizons follows AXELOS standards. You can count on New Horizons to help you obtain industry-leading ITIL training that will enhance your career and help organizations implement ITIL frameworks.

ITIL certifications and training from New Horizons provides the key to unlock the value from your IT investments, by using best practice frameworks to align your IT services with your organizations strategy and goals.

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL 4 Certifications

ITIL® 4 Foundation Certification

• Course(s):
  • ITIL® 4 Foundation
• Exam(s):
  • ITIL® 4 Foundation Exam

ITIL 4 Managing Professional Certification

• Course(s):
  • ITIL® 4 Specialist Create, Deliver and Support (CDS)
  • ITIL® 4 Managing Professional - Drive Stakeholder Value (DSV)
  • ITIL® 4 Specialist High Velocity IT (HVIT)
  • ITIL® 4 Strategist Direct Plan and Improve (DPI)
• Exam(s):
  • ITIL® 4 Specialist Create, Deliver and Support (CDS) Exam
  • ITIL® 4 Managing Professional - Drive Stakeholder Value (DSV) Exam
  • ITIL® 4 Specialist High Velocity IT (HVIT) Exam
  • ITIL® 4 Strategist Direct Plan and Improve (DPI) Exam
• Prerequisites:
  • ITIL® 4 Foundation Certification

ITIL® 4 Strategic Leader Certification

• Course(s):
  • ITIL® 4 Strategist Direct Plan and Improve (DPI)
  • ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS)
• Exam(s):
  • ITIL® 4 Strategist Direct Plan and Improve (DPI) Exam
  • ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS) Exam
• Prerequisites:
  • ITIL® 4 Foundation